Straight talk

Why instant offers change at pickup

Every instant-offer company (Peddle, Carvana, KBB’s dealers) reserves the right to revise the offer once someone sees the car. It’s the number one complaint in reviews. It’s also mostly avoidable.

Last reviewed October 2026

Why it happens

The offer is priced from your answers. When the driver or inspector finds something different, the buyer re-prices. Per Peddle’s help center, the offer holds if the information was accurate; discrepancies or missing major parts lead to an updated offer, and you can decline it.

The usual causes

  • Catalytic converter missing: often stolen without the owner knowing. Look under the car, or ask a mechanic.
  • Mileage higher than entered: read the odometer; don’t estimate.
  • “Starts and drives” but it doesn’t on the day. If it’s unreliable, say it doesn’t run.
  • Damage not mentioned: including hail, rust-through and interior damage.
  • Parts removed: battery, wheels, stereo.
  • Title issues: a salvage brand or a lien you forgot about.

Protect yourself

  • Photograph the car in daylight the day before pickup.
  • Answer the form with the car in front of you.
  • If the number changes, ask exactly why, in writing if possible.
  • You don’t have to accept. Don’t sign the title until you agree with the amount.

Questions

Can the offer go up at pickup?

Some buyers’ terms allow adjustments either way, but in practice changes are usually down. Accuracy is the best protection.

This guide is general information, not legal advice. Rules change; confirm with your state DMV before you sign.

Find out what it’s worth today.

About a dozen questions, an offer on screen, and no obligation to take it. If you accept, Peddle’s towing partner comes to you and pays by check at pickup.

or call (855) 221-5865
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Worried the number will drop at pickup? Here’s why offers change, and how to avoid it.

Offer provided by Peddle. We may earn a referral fee.