Frequently Asked Questions
Find answers to common questions about selling your used car.
General Questions
How much can I get for my car?
The value of your car depends on several factors including the year, make, model, condition, and location. We offer competitive prices based on current market values. To get a free, no-obligation quote, fill out our online form or call us at (855) 221-5865.
Do you buy cars in any condition?
Yes! We buy cars in any condition - running or not, damaged, wrecked, flooded, fire damaged, or just old and unwanted. Even if your car has been sitting for years or has major mechanical issues, we're interested in buying it.
What areas do you serve?
We operate in all 50 states across the USA. Check our Locations page to find service in your specific area.
Do I need to accept your offer?
No, our quotes are no-obligation. You're free to accept or decline the offer with no pressure. We want you to be completely satisfied with our service.
Our Process
How does the process work?
Our process is simple and straightforward:
- Contact us online or by phone with your vehicle information
- Receive a guaranteed quote for your car
- If you accept, schedule a convenient pickup time
- We come to your location, inspect the vehicle, and handle the paperwork
- You get paid on the spot, and we tow the car away for free
The entire process can often be completed in a single day!
How quickly can you pick up my car?
We offer same-day pickup in many areas. In most cases, we can pick up your vehicle within 24-48 hours of accepting our offer. We'll work with your schedule to find a convenient time for pickup.
Do I need to be present for the pickup?
Yes, you or an authorized representative needs to be present at the time of pickup to sign the paperwork and receive payment. We'll need to verify your ID and have you sign the title transfer documents.
Payment
How do I get paid?
We pay cash or check on the spot when we pick up your vehicle. The choice is yours! There's no waiting for payment - you'll have money in hand before we tow your car away.
Are there any fees or hidden costs?
Absolutely not. The price we quote is the amount you'll receive. There are no deductions for towing, paperwork, or any other services. We pride ourselves on transparency and honesty.
Do you negotiate on price?
We always strive to offer the highest possible price for your vehicle based on current market conditions. Our quotes are competitive and fair, but we're open to discussing the value if you have additional information about your car that might affect its worth.
Paperwork
What paperwork do I need?
You'll need your vehicle title and a valid ID. If you don't have the title, we may still be able to help in some cases. Contact us to discuss your specific situation. We'll handle all other paperwork for you.
What if I don't have the title?
In many cases, we can still buy your car without a title, though the process may vary by state. We can often help you obtain a duplicate title or work with alternative documentation. Contact us to discuss your specific situation and we'll guide you through the options available in your state.
What if I still owe money on my car?
We can still buy your car if you have an outstanding loan, though the process is a bit different. In most cases, we can work directly with your lender to pay off the loan and give you any remaining balance. Contact us with your loan details, and we'll walk you through the process.
Towing & Pickup
Is towing really free?
Absolutely. We provide free towing for all vehicles we purchase, regardless of condition or location. Our tow truck will come to your location, and you won't pay a penny for the service.
What if my car is not accessible by a tow truck?
Our experienced towing partners have equipment to handle most situations, including cars in garages, tight spaces, or difficult terrain. If you're concerned about accessibility, let us know when you contact us, and we'll work with you to find a solution.
Do I need to clean out my car before pickup?
Yes, please remove all personal belongings from your vehicle before we pick it up. This includes items from the trunk, glove compartment, under seats, and any other storage areas. We're not responsible for personal items left in the vehicle after it's been towed.
What about my license plates?
In most states, you should remove your license plates before we pick up the vehicle. Depending on your state's requirements, you may need to return them to the DMV or transfer them to another vehicle. We'll remind you about this during the pickup process.
Still Have Questions?
We're here to help! Contact us by phone or email and we'll be happy to assist you.
Ready to sell your car?
We're open Mon-Sat: 8:30 am - 9:00 pm, Sun: 10:00 am - 4:00 pm
Call us now at (855) 221-5865Receive a guaranteed highest-priced quote for your used car from the best used car buyer by filling out the form online.